Due to a greatly increasing number of unattended appointments, the following policy has been implemented:
Patients are required to give the clinic one full Business days’ notice / 24hrs when cancelling or changing booked appointments.
We have a large backlog of patients awaiting appointments for tests, treatments & surgeries. These appointments can then be made available to the patients on our waiting list.
We reserve the right to charge patients a Missed Appointment Consultation Fee for any unattended appointments that have been booked by the patient and not cancelled prior.
Thank you for your understanding.