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Our Appointment Attendance Policy

Due to a greatly increasing number of unattended appointments, the following policy has been implemented:

Patients are required to give the clinic one full Business days’ notice / 24hrs when cancelling or changing booked appointments.

We have a large backlog of patients awaiting appointments for tests, treatments & surgeries. These appointments can then be made available to the patients on our waiting list.

We reserve the right to charge patients a Missed Appointment Consultation Fee for any unattended appointments that have been booked by the patient and not cancelled prior.

Thank you for your understanding.