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Our Appointment Attendance Policy

Due to a significant number of unattended appointments, the following policy has been implemented:

Patients are required to give the clinic one full Business days’ notice / 24hrs when cancelling or changing booked appointments.

We have a large backlog of patients on our waitlist for  appointments, treatments and surgeries. With adequate notice, we can make all changed or cancelled appointments available to these patients.

We reserve the right to charge patients a Missed Appointment Consultation Fee for any unattended appointments that have been booked by the patient and not cancelled prior.

Thank you for your understanding.