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Our Communications

Keeping In Touch

If you have any questions regarding your treatment, please phone the clinic on (02) 9299 7777 and speak with the nurse or one of our reception staff.

If you have a non-medical inquiry (i.e. informational or administrative only) you can also contact the clinic via email: info@cbdskincancer.com.au

We endeavour to return all calls and/or emails as soon as possible. If you wish to speak to your doctor directly, please allow for a full business day for their return call.

Sharing Your Medical Information

If you require your medical records to be transferred to another practice, please provide the request in writing (email or fax accepted) and we will provide this to your doctor in a timely manner. Please allow at least 24 hours’ notice for such requests.

Your Results

The clinic nurse can advise you over the phone of a benign/normal result. However, if your result shows any abnormality, the nurse will book you an appointment with your doctor to discuss the result in person and to arrange appropriate further treatment.

Our Open Dialogue Policy

At CBD Skin Cancer Clinic & CBD Medical Clinic we actively encourage an open dialogue between both our doctors and our patients about the various care and treatment options available.

Recalls & Reminders

For patient benefit, we have an automatic reminder system within the clinic and also partake in the state/territory reminder program. If you do not wish to partake in these programs, please inform your doctor.